Skip to main content

Outage notice:

Due to the global information outage that occurred Friday, Quest is taking swift action to respond, recover and restore our operations. Our Patient Services are operating with reduced capacity so you may experience longer wait and service times. Our Customer Contact teams are currently unavailable. We appreciate your patience as we work toward returning to normal operations. 


* If an individual is under 18 years old, has received a bone marrow or stem cell transplant from a donor, or lives in a state where testing is not offered, they are automatically not eligible for Genetic Insights.
The Genetic Insights test was developed and is performed by Quest Diagnostics. The test results are not diagnostic and do not determine the overall chance of developing a disease or health condition. The tests are not cleared or approved by the US Food and Drug Administration. Individuals should consult a healthcare provider before taking any action based on test results, including before making any treatment, dietary, or lifestyle changes. 

Our Quest Diagnostics Genetics Center can help

You can get answers, assistance, and advice from board-certified genetic counselors, medical geneticists, and medical directors. Call 1.866.GENE.INFO (1.866.436.3463).

Email us