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Outage notice:

Due to the global information outage that occurred Friday, Quest is taking swift action to respond, recover and restore our operations. Our Patient Services are operating with reduced capacity so you may experience longer wait and service times. Our Customer Contact teams are currently unavailable. We appreciate your patience as we work toward returning to normal operations. 


Improve quality outcomes

POWERING AFFORDABLE CARE to help improve member outcomes

Understanding your members' health status is more challenging than ever, and coordinating care for those most at-risk is crucial.

Quest Diagnostics makes it easier to engage physicians and members in the right interventions at the right time, in the right setting. We accomplish this with timely, disease-specific insights and targeted programs.

Fill data gaps with member analytics

Quest’s unique Member Insights power your ability to know more about current and new members who may be joining your plan.


Better member insights and better interactions will help your plan maintain stellar quality ratings and member satisfaction while reducing the cost of care.

Get Member Insights

Only Quest combines its vast, historical lab data set with medical expertise and predictive analytics, so you can engage providers and members in proactive care—long before the first claim.

Our extensive physician relationships help you drive better care decisions, close gaps in care, and slow the progression of chronic disease.

Quest's services meet your members where they are. We can serve patients in their homes, at community health events, or in a Quest Patient Service Center or retail location.

Real-world results

Explore how Quest Diagnostics works with plan sponsors to deliver disease management and preventive services.

Groundbreaking innovations from Quest

  • Human genome sequencing work to help personalize disease management
  • First H1N1 test from a commercial US lab
  • ColoVantage®, the first plasma-based methylation diagnostic test for colorectal cancer detection
  • Genetics-based testing, such as BRCAvantage™ for breast and ovarian cancer

Powering innovation with pioneering research

Our collaborations with top academic and research institutions lead to earlier risk identification and lower long-term costs. Our partners include:

  • University of California, San Francisco Precision Diagnostics Alliance
  • Memorial Sloan Kettering Cancer Center Solid Tumor Genomics Alliance
  • Scripps Atrial Fibrillation Genetics and Wireless Monitoring
  • Brigham and Women’s Hospital JUPITER Study, Ion Mobility and VITAL 

Case study on data and disease management

Learn how Member Insights, Quest's data analytics offering, helped a top health plan be proactive about disease management.

Get the case study

Resources for health plans

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Technology & Innovation
Technology & Innovation
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