Patient financial assistance

We are committed to providing clinical laboratory services regardless of your ability to pay. Through our Patient Assistance Program, we tailor solutions for uninsured or underinsured patients based on individual circumstances and may adjust some or all laboratory charges if you cannot afford to pay for your testing.

Payment plans

We offer payment plans, which allow those who are unable to pay their full balance by the due date, to make monthly installment payments.

Financial assistance program

We offer tiered discounts that take into account your income and family unit size. Discounts are based on guidelines provided by the US Department of Health and Human Services and can be as much as 100% of your amount due.

Eligibility

We will determine your eligibility based on your income and the U.S. Department of Health and Human Services poverty guidelines. The guidelines are updated annually and are available at the HHS website.

How to obtain assistance

To take advantage of a payment plan, call the customer service phone number listed on your invoice. If you do not have an invoice, contact Billing Customer Service.

To apply for our Financial Assistance Program, download an application and mail it to the address listed on your invoice, or, call the Customer Service phone number listed on your invoice.

For additional questions please contact Billing Customer Service.