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Outage notice:

Due to the global information outage that occurred Friday, Quest is taking swift action to respond, recover and restore our operations. Our Patient Services are operating with reduced capacity so you may experience longer wait and service times. Our Customer Contact teams are currently unavailable. We appreciate your patience as we work toward returning to normal operations. 


How we do business

The Corporate Procurement Organization manages the acquisition of products and services, and serves as the primary interface to our internal organizations for all supplier interactions. Quest Diagnostics awards business to suppliers based on a competitive procurement process, focusing on continuous improvement in technologies, practices, quality, service and total cost.
Stair Case in the Quest Clifton Lab - "This cutting-edge engine is powered by world-class people"

Selection criteria

The competitive bid process enables qualified suppliers to compete for our business. The criteria used to evaluate and select suppliers for best overall value is the same for large and small businesses