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Outage notice:

Due to the global information outage that occurred Friday, Quest is taking swift action to respond, recover and restore our operations. Our Patient Services are operating with reduced capacity so you may experience longer wait and service times. Our Customer Contact teams are currently unavailable. We appreciate your patience as we work toward returning to normal operations. 



About your test results

Knowing your results helps you and your doctor understand what’s best for your health.

2 ways to get your lab results

1. Directly through MyQuest®

Receive easy-to-understand Quest lab results and more, directly on your smartphone, tablet, or desktop: 

  •     Schedule and manage your Quest appointments
  •     Manage test results from your family or those in your care with My Circle
  •     Share health information with your healthcare providers 
  •     Organize your health information in one convenient place

2. From your doctor's office

  • You can ask your physician to send you a copy of your previous test results
  • During your next visit, you can ask your physician to indicate on your requisition that Quest should also send you a copy of your results

Most test results can be shared by phone, while others are best shared during a follow-up doctor's visit and discussion. Work with your doctor on how best to share your test results. Access Test Results, Manage Appointments & More | MyQuest (

Discuss with your doctor

While MyQuest will guide you through your lab results, it's important to discuss them with your doctor. Together, you two can decide what's best for your health. 

Download the MyQuest® app

MyQuest makes it easy to get your test results, schedule appointments, track your health history, and more, all in one place.

We do not charge a fee to use this app. However, your carrier’s data and usage charges apply.

For Apple® iPhone, iPod Touch, iPad, Android™
Available on iPhones running IOS 11.3 or later.

Download on the App Store 
Get It On Google Play

Frequently asked questions about test results

Unless otherwise noted, the answers to the following questions apply to test results by healthcare professionals only.

COVID-19 RESULTS: Test results are typically available by the end of the next day. As testing conditions continue to evolve, stay up-to-date on estimated turnaround times.

If you're looking for your results from tests you've purchased directly from Quest, go here for more information. If your testing was ordered by your healthcare professional, your lab test results (performed by a Quest Diagnostics laboratory) will be delivered to MyQuest as soon as they are available. You can go to the Results page and look at the Pending Results section to determine the current status of your lab work. If it has been more than 5 days since you came in for testing, you can go to the Results page and click Request Test Results (or the plus [+] icon > Request Test Results on your mobile device) and then follow the instructions for requesting lab test results. 

After requesting your lab test results, a new item appears on your Activity and Results pages. The item on your Activity page indicates you requested a test result and the item on your Results page provides information about the status of that request.

Note: If you are waiting for lab results in CA, PA, OR, or MD, your lab results may be held for a period of time before they are released. This hold time is in place to comply with state-specific laws. 

You can check the current status of your test results in MyQuest on the Results page under Pending Results. Test tracking cards appear on the Results page under Pending Results, and indicate where the test is in the process. Testing can be in one of the following states:

  • Test Ordered. Quest has received an order for your testing. After your sample has been collected, it will be sent to a Quest laboratory for processing.
  • In Process. Quest has received your sample. Once testing is complete, your results will be ready for review.
  • Physician Notification. Processing has been completed and your test results are being prepared. You'll receive an email when your test results are available for review in MyQuest. (In some cases a delivery date may be provided.)
  • Canceled. This order was canceled on <date>. Please determine if testing is still needed.

Note: If no status is available, you should see the following message At this time, we are unable to provide the status of pending lab results. As soon as we have status information it will be updated here. Please check back later.

If you don't find the answers you are looking for in the FAQs, you can:

  • Access Quest Chatbot. The Quest Chatbot can answer many frequently asked questions about purchases, MyQuest, and Appointment Scheduling. Quest Chatbot is accessible from the bottom of each page or by clicking the Contact Quest > Message Quest menu option. Once Quest Chat opens, just type your question. 
  • Access the Message Quest form. You can fill out a form that sends a message directly to our customer support representatives. While filling out the form, please specify a Reason for Contact, as it helps us get the message to the right support team.

We offer integrated results through Apple Health, CLEAR, and TrustAssure. If you do not see your health app listed, please click on the link below to share your request with us. 

Request a FHIR API

Access family test results

MyQuest® helps you monitor your family's health with My Circle

Learn More

Billing and insurance 

Check your health plan coverage and pay your bill.

View billing options
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