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Medication adherence

A better way to support your patients

Pack Health, a Quest Diagnostics Company, delivers a one-stop-shop patient support program, so you can provide the patient-centric experience that matches the value of your brand.
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Patient support that’s centered around connection

Compassionate patient support delivered by real people. We build meaningful relationships with your patient population—providing you with even deeper patient insights.


Propensity Matching for Medication Adherence

An 81% fill rate was demonstrated within three months by those using Pack Health’s patient engagement solution.



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MLR-approved, configurable content – all built in house.

Fully MLR-approved text responses are hand selected to enable more personalized communication. Plus, we continually optimize to respond to changing needs.

We meet our members where they are with actionable, empathetic, and motivational content.

We use validated, data-driven metrics from real people to guide our content development.

Our team prioritizes creating digestible, diverse, accessible, and realistic content.


Each individual piece of content goes through internal creative and compliance review as well as full MLR approval.

Let's talk

Contact our pharma solutions experts to design a custom program to accommodate the needs of your program.

Connect with Quest

Patient engagement is powered by Pack Health, a Quest Diagnostics company. Learn more about Pack Health.