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Quest Diagnostics

Working with community health centers to control COVID-19

Resourceful response. Resilient recovery. Collaborative future.

COVID-19 changed how Community Health Centers (CHCs) operate. But thanks to your willingness to practice medicine in new ways, take even more care to protect your most vulnerable patients, and integrate diagnostics earlier in the process, you’re ready for what comes next. Even as new variants spread across the country, we know we won’t go back to the days of insecurity and doubt. Working together, we are creating new resiliency in the healthcare system—and a stronger, more collaborative future by offering you the COVID-19 resources you need.  

Instituting a more equitable approach to COVID-19

As with many health issues, COVID-19 disproportionately affected those in underserved communities—magnifying existing social and racial injustices and inequities. Community health centers and Quest Diagnostics have made important advances to increase support for CHCs, better understand the relationship between race and COVID-19 positivity, and address health disparities. We’re not there yet, but through collaboration we can get closer every day.

Addressing deferred care

Health centers may be dealing with increased health challenges due to deferred preventative care during the height of the pandemic, but you don’t have to face them alone. Quest Diagnostics can augment your optimization of virtual care, social determinants of health (SDOH) screening and outreach to high-risk patients by helping provide diagnostics and education that can help uncover undiagnosed conditions and actively engage patients in their care.

Adapting operations

Maxed-out ERs, staffing shortages, reduced revenue from fewer patient visits, and inflation have all taken a toll. Now, it’s even more important to protect your health center to ensure continued viability. Quest Diagnostics can help with a variety of COVID-19 assistance programs. Our Quality Reporting Program, Lab Stewardship, and clinical care programs support effective care, long-term sustainability, and reduced costs.

Facing future challenges

Chances are the healthcare system won’t go back to how it was pre-COVID-19. And maybe that’s a good thing. Because this stress test identified a need to shift to long-term sustainability and increased confidence for everyone involved—from management, to healthcare workers, support staff, patients, and their families. Resilience is the new focus, with efficiency, innovation, and predictability at the core. And Quest Diagnostics is here to help identify ways to get your community health center closer to that goal.

Download our COVID-19 recovery brochure

To learn more about our COVID-19 resources and how Quest Diagnostics can help your health center build on what you’re already doing to mitigate COVID-19 in your community, click here.

We’re here to help

Count on us for the accessibility, data, and clinical support you need to fight COVID-19 in your community.

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Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics Incorporated and certain affiliates are CLIA certified laboratories that provide HIPAA covered services.  Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA covered services. 

 

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